Terms of Use

Rules for accessing and using LeadStream.

Effective: August 8, 2026

Service

LeadStream provides private workflow software for real estate prospect management.

Users may create a new customer workspace through public signup or join an existing workspace through an invitation. Controlled test environments may remain invitation-only.

Users are responsible for keeping credentials secure and for activity under their account.

Data

Organizations are responsible for data they enter, import, store, and use in LeadStream.

LeadStream processes organization data to provide, secure, maintain, and support the service.

Communications

LeadStream may send transactional emails for account invites, email verification, password recovery, and service operations.

Organizations using calling or SMS features are responsible for consent, opt-out, do-not-call, quiet-hour, and other outreach obligations.

Users who connect Gmail are responsible for the messages they manually send through their connected Gmail account and for complying with applicable email, consent, recipient, and provider rules.

The Gmail integration is for manual one-to-one communication and lead history. It is not a marketing email, bulk email, campaign, drip, sequence, scheduled-send, or automated outreach product.

Connected Gmail

A connected Gmail mailbox is private to the user who connected it. Organization admins and teammates cannot browse another user's private mailbox through LeadStream.

A user may manually link a Gmail thread to a lead. Linked thread history becomes visible read-only to users who can view that lead, while Gmail mailbox mutations remain limited to the connected account owner.

Disconnecting Gmail revokes Google access when possible, deletes stored token material, stops sync, and removes unlinked private mailbox cache. Linked lead email snapshots remain CRM history unless the owner unlinks the thread or deletes the linked snapshot.

ChatGPT plugin

Users may connect LeadStream to ChatGPT through LeadStream OAuth. The plugin acts with the connected user's current LeadStream organization membership and granted read or write scopes.

Users are responsible for reviewing requested actions and results before relying on them. Narrow write tools can update private CRM records when the user requests and authorizes the action.

The plugin does not support deletes, merges, bulk edits, SMS or email sends, call placement or control, billing, campaign automation, or IRIS spend actions.

Prompts, tool inputs, and tool results sent through ChatGPT are also subject to the user's agreement with OpenAI and applicable OpenAI privacy controls.

Restrictions

Users must not misuse LeadStream, interfere with service operation, access another organization without authorization, reverse engineer protected service code, or use the service for unlawful, deceptive, or abusive activity.

Users must follow the Acceptable Use Policy.

Changes

LeadStream may change, suspend, or discontinue parts of the service as needed for security, maintenance, compliance, reliability, or product improvement.

LeadStream may update these terms. Continued use after updates means the updated terms apply.