Terms of Use

LeadStream provides private workflow software for real estate prospect management.

Access is invitation-based. Users are responsible for keeping credentials secure and for activity under their account.

Organizations are responsible for data they enter, import, store, and use in LeadStream.

LeadStream processes organization data to provide, secure, maintain, and support the service.

LeadStream may send transactional emails for account invites, email verification, password recovery, and service operations.

Organizations using calling or SMS features are responsible for consent, opt-out, do-not-call, quiet-hour, and other outreach obligations.

Users who connect Gmail are responsible for the messages they manually send through their connected Gmail account and for complying with applicable email, consent, recipient, and provider rules.

The Gmail integration is for manual one-to-one communication and lead history. It is not a marketing email, bulk email, campaign, drip, sequence, scheduled-send, or automated outreach product.

A connected Gmail mailbox is private to the user who connected it. Organization admins and teammates cannot browse another user's private mailbox through LeadStream.

A user may manually link a Gmail thread to a lead. Linked thread history becomes visible read-only to users who can view that lead, while Gmail mailbox mutations remain limited to the connected account owner.

Disconnecting Gmail revokes Google access when possible, deletes stored token material, stops sync, and removes unlinked private mailbox cache. Linked lead email snapshots remain CRM history unless the owner unlinks the thread or deletes the linked snapshot.

Users must not misuse LeadStream, interfere with service operation, access another organization without authorization, reverse engineer protected service code, or use the service for unlawful, deceptive, or abusive activity.

Users must follow the Acceptable Use Policy.

LeadStream may change, suspend, or discontinue parts of the service as needed for security, maintenance, compliance, reliability, or product improvement.

LeadStream may update these terms. Continued use after updates means the updated terms apply.