Acceptable Use Policy

Rules that protect recipients, workspaces, and service reliability.

Effective: May 26, 2026

Lawful use

Users must use LeadStream only for lawful business purposes.

Users must not send deceptive, abusive, fraudulent, harassing, or unlawful communications.

Email

LeadStream account email is for transactional account and service messages.

Users must not use invites, verification, or password recovery workflows for marketing blasts or unsolicited outreach.

Outreach

Organizations using calling or SMS must honor consent, do-not-call, opt-out, and quiet-hour obligations.

LeadStream blocks SMS sends when supported opt-out state says a recipient opted out.

Data

Users must not upload or process data they are not allowed to use.

Users should keep records accurate enough for responsible outreach.

Security

Users must not bypass security, organization boundaries, rate limits, provider safeguards, or audit controls.

LeadStream may restrict access or disable sending when use creates legal, security, deliverability, or abuse risk.