Acceptable Use Policy

Rules that protect recipients, workspaces, and service reliability.

Effective: May 26, 2026

Lawful use

Users must use LeadStream only for lawful business purposes.

Users must not send deceptive, abusive, fraudulent, harassing, or unlawful communications.

Email

LeadStream account email is for transactional account and service messages.

Users must not use invites, verification, or password recovery workflows for marketing blasts or unsolicited outreach.

Connected Gmail features are for manual one-to-one business communication from the user's own Gmail account.

Users must not use connected Gmail in LeadStream for spam, unlawful outreach, bulk marketing, campaigns, drip automation, workflow-triggered sends, mail merge abuse, or attempts to bypass Gmail provider safeguards.

Users must not connect or operate multiple Gmail accounts to evade provider limits, abuse-prevention systems, opt-out obligations, or other safety controls.

Outreach

Organizations using calling or SMS must honor consent, do-not-call, opt-out, and quiet-hour obligations.

LeadStream blocks SMS sends when supported opt-out state says a recipient opted out.

Data

Users must not upload or process data they are not allowed to use.

Users should keep records accurate enough for responsible outreach.

Security

Users must not bypass security, organization boundaries, rate limits, provider safeguards, or audit controls.

LeadStream may restrict access or disable sending when use creates legal, security, deliverability, or abuse risk.